Return And Refunds Policy
At Leather Jackets Store UK, we offer a 30-day return policy. This means you have 30 days from the delivery date to request a return or exchange.
To start a return or exchange, contact our customer service team with your order number and reason for the return. Items must be in their original condition—unused, unstained, and with all tags attached. Please ensure you take good care of the product until it’s returned to us.
Return shipping costs are covered by the customer unless the item has a defect or was damaged on arrival. If the item is found faulty after our inspection, we’ll cover the cost. Once we receive your returned item, we’ll begin the refund or exchange process. Refunds are issued to the original payment method.
How to Return an Item
- 1. Repack the item in its original packaging, including the packing slip.
- 2. Ship it to the address provided by our team.
- 3. Remember, items must be in their original, unused condition with all tags attached.
No Exchange Policy
Once you have signed for a delivery, no changes to the order (such as size, colour, etc.) can be made. Please make sure to review your order details carefully before purchasing.